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Hi Wally!

It sure does (although sometimes the ideas are tough too!).

a

Sean,

I'll have to do a little research on this and see what I find, but that's one of the reasons I tried to emphasize "the right measure". You can't (and don't want to) try and control everything.

Honestly, IMHO most communication and decisions occur in informal channels and the formal channels are only used to bring everyone up to speed (and helping insure everyone is moving in the same or compatible directions), document the outcome for posterity, or sometimes to compensate for an organization that doesn't have healthy informal channels.

Great point, though!
Ann

Getting ideas is the easy part. Humans do that naturally. What happens next, capturing ideas, evaluating them and turning them into innovation takes system, discipline and work.

Hey Ann,

I've been reading a bit lately on a number of blogs about the "shadow" side of an organization. I think I came across it on the amazing Johnnie Moore blog, but can't recall.

Would love to know your thoughts/experiences with this concept. The idea that any system put in place has to allow for the "non-controlled" part of the organization that actually accomplishing innovation and even day to day activities. It's the "secret" conversations. Whispered exchanges. Favors. Etc. Things done without approval or documentation...

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