Kent Anderson from the Scholarly Kitchen linked to this Clay Shirky video filmed at the State Department by TED.
It's 17:03 minutes of insight!
"What matters here isn't technological capital, it's social capital. These tools don't get socially interesting until they get technologically boring...when everybody is able to take them for granted."
"They had understood that their role with my.barackobama.com was to convene their supporters, but not to control their supporters."